Outside Sales Representative
2 weeks ago
Job Summary
As an Outside Account Manager at EMCO Corporation, you will be responsible for developing and maintaining strong relationships with customers to maximize profitable sales and grow market share. This role requires a strong understanding of customer needs and a ability to analyze data to develop strategies for growth.
Key Responsibilities
- Visit customer offices, shops, and job sites to assess customer needs and develop relationships
- Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
- Lead and own the sales process, including producing sales call reports, territory planning, and growth targets
- Analyze customer data and develop strategies to profitably grow market share while meeting and exceeding targets
- Process orders, quotes, job packages, and other sales functions as required
- Investigate and resolve customer issues, address short payments and returns in a timely fashion
- Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate changes in customer business that may affect credit standing
- Develop and oversee implementation of strategic vendor programs to grow the business
- Understand and follow all safety regulations at customer locations and the Profit Centre
- Support Customer Service Representatives and all Profit Centre activities as part of the team
Qualifications
- College and/or University degree
- A minimum of 2 years of experience with outside sales or account management
- Valid driver's license with a clean driver's abstract
- Proficient in Microsoft Office software
- Outstanding customer service and verbal communication skills
- Driven to identify and pursue new customers and increase market share
- Ability to gain comprehensive knowledge of product and value-added services
- Excellent relationship building skills with customers, vendors, and teammates
- Able to work independently with minimal supervision and maintain tight deadlines
- Ability to learn and operate applicable software systems
- Intermediate math skills and ability to learn material handling equipment
- Previous experience with or knowledge of waterworks and septic products sold at the Profit Centre
Preferred Skills
- Experience using M3 and Eclipse
About EMCO Corporation
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer great mentors and on-the-job training, growth potential with competitive salary, benefits, and profit sharing, and a career with a solid, stable company with strong core values.
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