Operations Lead
4 weeks ago
We are seeking a dedicated Operations Lead to join our team in Brampton, Canada.
About the RoleThis is an exciting opportunity for a motivated individual who enjoys leading a team and providing excellent customer service.
Duties and Responsibilities- SUPERVISE DAILY OPERATIONS: Oversee daily operations during your shift, ensuring efficient workflows and high-quality service.
- TEAM MANAGEMENT: Train, mentor, and manage team members, providing ongoing feedback and coaching.
- CUSTOMER SERVICE: Handle customer inquiries and resolve any issues that arise, ensuring customer satisfaction.
- COMPLIANCE AND INVENTORY: Ensure compliance with company policies and procedures, and assist in stock management.
- EDUCATION: High school diploma or equivalent; additional education in management is a plus.
- EXPERIENCE: Previous experience in a supervisory role, preferably in retail or hospitality.
- LEADERSHIP SKILLS: Strong leadership and interpersonal skills, with the ability to work effectively with a diverse team.
- PROBLEM-SOLVING: Excellent problem-solving abilities and attention to detail, with a focus on delivering results.
- FLEXIBILITY: Ability to work flexible hours, including evenings and weekends, as needed.
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. Additionally, we offer competitive hourly wages, opportunities for overtime, health and dental benefits, opportunities for career advancement within the company, a positive and inclusive work environment, and employee recognition programs.
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Operational Excellence Lead
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Lead Operations Manager
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