IT Operations and Quality Assurance Specialist

1 week ago


Montreal, Quebec, Canada Desjardins Full time

Are you a detail-oriented professional with a passion for ensuring IT efficiency? We are seeking an experienced IT Operations and Quality Assurance Specialist to join our team.

About the Role

This is a unique opportunity to contribute to the development and implementation of quality assurance strategies, supporting business solutions in a medium- to large-scale focus area. As an IT Operations and Quality Assurance Specialist, you will play a critical role in analyzing and diagnosing complex issues related to IT deliveries, rollouts, infrastructure operations, controls, and quality assurance.

Key Responsibilities:

  • Develop and implement quality assurance strategies for targeted teams;
  • Analyze data to support testing phases, implementation strategies, and decision-making;
  • Identify and mitigate risks; write reports and propose solutions;
  • Prepare and recommend action plans to address issues;
  • Contribute to the development, implementation, and update of management policies, practices, and standards.

What We Offer:

  • A competitive salary range of $85,000 - $110,000 per year, commensurate with experience;
  • Four weeks of flexible vacation starting in the first year;
  • A defined benefit pension plan that provides predictable, stable income throughout retirement;
  • Group insurance including telemedicine;
  • Reimbursement of health and wellness expenses and telework equipment;
  • A dynamic work environment with opportunities for growth and development.

Requirements:

  • Bachelor's degree in a related field;
  • A minimum of four years of relevant experience;
  • Knowledge of French is required;
  • Business insight, communication skills, and interpersonal savvy.


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