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Team Lead
2 months ago
We are a global fashion digital retailer with a strong presence in Canada and the U.S. Our company has been a leader in the fashion retail industry since 1975.
Job Summary:As a Team Lead at Garage Clothing Co., you will play a crucial role in contributing to the success of your store by promoting a positive shopping experience for each customer. This involves building and maintaining meaningful relationships with customers, optimizing inventory management, and increasing sales and customer satisfaction while maintaining brand and visual presentation standards.
Key Responsibilities:- Contribute to the day-to-day operations of the store, ensuring a positive shopping experience for customers.
- Optimize inventory management to meet sales and customer demands.
- Manage inventory through shipment processing, sales floor replenishment, and eCom order fulfillment.
- Contribute to the management of the sales floor, ensuring a visually appealing and well-organized store environment.
- Develop and maintain strong relationships with customers, colleagues, and management.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with the store team to achieve sales and customer satisfaction goals.
- Participate in visual merchandising and store displays to maintain a visually appealing store environment.
- Assist with training and development of new team members.
- High school diploma.
- 2 years of retail experience, preferably in a leadership role.
- Strong problem-solving skills and decision-making abilities.
- Excellent interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
- Effective time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to work in a fast-paced environment, with a high level of attention to detail and customer service.
- Knowledge of fashion industry trends and best practices.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A fun and dynamic work environment.
- A comprehensive training program to support your success in the role.
- A clothing employee discount.
