Sales Floor Leadership Manager
1 month ago
Tapestry is seeking a highly skilled Sales Floor Leadership Manager to join our team. The estimated salary for this role is $55,000 - $65,000 per year.
About TapestryTapestry is a leading global house of modern luxury lifestyle brands.
Job DescriptionThe Sales Floor Leadership Manager will demonstrate a high level of business acumen and deliver sales results through employee development and mentorship. This role embodies a strategic mindset with a focus on sales floor leadership and engagement with customers, while inspiring a sales culture. The ideal candidate possesses the ability to adapt to all roles within the store's environment.
Responsibilities- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values.
- Develops sales strategies, initiatives, and growth across all categories; communicates goals to the team, tracks store's performance at all times, and achieves sales.
- Understands changes in market and customer behavior, with potential impact on business performance, and supports the execution of sales strategies/tactics.
- Acts as brand ambassador in the market/mall to drive loyalty and business (i.e., charity events, local associations, mall initiatives).
- Helps to develop the team to build long-term relationships with customers to drive business.
- Works directly with the Store/District Manager to protect and drive the needs of the business.
- Evaluates the performance of team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager.
- Resolves performance problems using appropriate communication, coaching, and counseling techniques.
- Adheres to all retail policies and procedures, including POS and Operations.
- Leverages and understands Coach's tools and technology to support Service and Operations of the store.
- Recruits, interviews, on-boards, and works closely with the Store Manager on strategies to maintain top-talent.
- Manages daily operational tasks according to Coach standards, including selling and service expectations, operations, payroll, human resources, and loss prevention.
- Maintains interior and exterior upkeep of the building with partnership from the corporate office.
- Experience: 1 to 3 years of previous management experience in a luxury retail service environment is preferable.
- Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience using retail systems (i.e., labor management, inventory systems, sales reporting, etc.)
- Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, high retail traffic, and sales days.
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