Head of Courier Operations Manager

2 weeks ago

Winnipeg, Manitoba, Canada Just Eat Takeaway Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Courier Operations team as the Head of Courier Operations Manager. This is a key leadership role that requires a strong understanding of logistics operations, team management, and strategic planning.

Key Responsibilities
  • Lead a team of managers to achieve competitive and challenging performance goals in a time-sensitive environment.
  • Ensure the continued and ongoing performance goals of the Courier Operations Team and the tactical execution of Courier Operations' strategic goals.
  • Develop and implement process improvements to enhance the network's performance, including data collection, time studies, and process mapping.
  • Provide top-tier support for couriers through both in-house teams and external partners while driving a culture of continuous improvement.
  • Participate in medium-term (3-12 months) and long-term planning to align team and external partner capabilities with the company's expansion and growth strategy.
  • Achieve CPO and Service Level (SVL) goals across all support channels.
  • Be available periodically during peak business times to address demand.
  • Periodically travel internationally to external partner locations to ensure on-site management and foster strong working relationships.
  • Provide support and leadership to courier operations managers and their teams.
  • Facilitate communication between managers in all Delco countries and feeding relevant information to the Director of Courier Operations and other stakeholders in a concise and timely fashion.
  • Provide motivation and innovative solutions to facilitate the continued growth of the company and the team.
  • Be on the front lines with the team, handling day-to-day operational challenges in a fast-paced, changing environment.
  • Know BU's KPIs inside and out, and influence positive outcomes that show improvement.
  • Relentless focus on adding value to your BU's stakeholders, with thoughtful consideration to other stakeholders and BUs.
  • Facilitate the development of great leaders.
Requirements
  • Experience in leading managers and creating high-performing teams.
  • Experience in six sigma, lean manufacturing, or another process improvement methodology and/or project management would be an asset.
  • Experience working with Workforce Management (WFM) and planning/forecasting teams would be an asset.
  • Has led both in-person, hybrid, and fully virtual/remote teams of varying sizes.
  • Has led large-scale/cross-functional projects.
  • Is analytical and data-driven.
  • Is well-versed in Gsuite including Google Sheets, Google Docs, and Presentations.
  • Strong communicator - both written and verbal.
  • Is extremely organized and understands the benefits of process and document controls.
  • Has a great attitude and is a proven self-starter.
  • Is able to work through challenges.
  • Thrives in a rapidly changing environment.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

  • Head of Courier Operations Manager

    3 days ago

    Winnipeg, Manitoba, Canada SkiptheDishes Full time

    About the RoleWe are seeking an experienced and strategic leader to join our Global Operations team as the Head of Courier Operations. As a key member of our leadership team, you will be responsible for driving the performance and growth of our courier operations, ensuring seamless execution of our logistics and operational capacity.This is a challenging and...

  • Head of Courier Operations Manager

    3 days ago

    Winnipeg, Manitoba, Canada SkiptheDishes Full time

    About the RoleWe are seeking an experienced and strategic leader to join our Global Operations team as the Head of Courier Operations. As a key member of our leadership team, you will be responsible for driving the performance and growth of our courier operations, ensuring seamless execution of our logistics and operational capacity.This is a challenging and...

  • Head of Courier Operations Manager

    3 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Courier Operations team as the Head of Courier Operations Manager. This is a key leadership role that requires a strong understanding of logistics operations, team management, and strategic planning.Key ResponsibilitiesLeadership and Team Management: Provide strategic...

  • Head of Courier Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Courier Operations team as the Head of Courier Operations Manager. This is a key leadership role that requires a strong understanding of logistics operations, team management, and strategic planning.Key ResponsibilitiesLeadership and Team Management: Provide strategic...

  • Head of Courier Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Chakwal Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Courier Operations team as the Head of Courier Operations Manager. This is a key leadership role that requires a strong understanding of logistics operations and the ability to drive business growth.Key ResponsibilitiesDevelop and implement strategic plans to improve...

  • Head of Courier Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Chakwal Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Courier Operations team as the Head of Courier Operations Manager. This is a key leadership role that requires a strong understanding of logistics operations and the ability to drive business growth.Key ResponsibilitiesDevelop and implement strategic plans to improve...

  • Head of Courier Operations

    1 week ago

    Winnipeg, Manitoba, Canada Takeaway Full time

    Job Title: Head of Courier Operations Lead a team of managers to achieve competitive performance goals in a fast-paced environment, ensuring the continued performance of Courier Operations and tactical execution of strategic goals. About the Role: Manage courier logistics and operational capacity for the Canadian market and international partners. Lead a...

  • Head of Courier Operations

    3 weeks ago

    Winnipeg, Manitoba, Canada Takeaway Full time

    Description:Ever wonder what it takes to power a network? Technology, ingenuity, grit, and a steady input of snacks. As a member of our diverse Global Operations team, you will help manage courier logistics and operational capacity for not only the Canadian market but also for international partners in this highly rewarding field. Skip is looking for an...

  • Operations Lead

    1 week ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    {"h1": "Head of Courier Operations", "p": "We are seeking a seasoned operations leader to oversee our courier logistics and operational capacity. As a key member of our Global Operations team, you will be responsible for managing a team of managers to achieve competitive performance goals in a fast-paced environment.", "ul": [{"li": "Develop and implement...

  • Operations Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking an experienced Operations Manager to lead our Courier Logistics team. As a key member of our Global Operations team, you will be responsible for managing courier logistics and operational capacity for our Canadian market and international partners.Key ResponsibilitiesProcess Improvement: Ensure that documented standardized...

  • Operations Manager

    3 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking an experienced Operations Manager to lead our Courier Logistics team. As a key member of our Global Operations team, you will be responsible for managing courier logistics and operational capacity for our Canadian market and international partners.Key ResponsibilitiesProcess Improvement: Ensure that documented standardized...

  • Courier Operations Lead

    2 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking an experienced Operations Director to lead our Courier Operations team. As a key member of our Global Operations team, you will be responsible for managing courier logistics and operational capacity for our Canadian market and international partners.Key ResponsibilitiesProcess Improvement: Develop and implement standardized...

  • Courier Operations Lead

    2 weeks ago

    Winnipeg, Manitoba, Canada Just Eat Takeaway Full time

    About the RoleWe are seeking an experienced Operations Director to lead our Courier Operations team. As a key member of our Global Operations team, you will be responsible for managing courier logistics and operational capacity for our Canadian market and international partners.Key ResponsibilitiesProcess Improvement: Develop and implement standardized...

  • Courier Operations Director

    2 weeks ago

    Winnipeg, Manitoba, Canada Chakwal Full time

    About the RoleChakwal is seeking a seasoned professional to lead our Courier Operations team. As a key member of our management team, you will be responsible for overseeing the strategic direction and day-to-day operations of our courier logistics.Key ResponsibilitiesLeadership and StrategyDevelop and implement strategic plans to improve courier operations...

  • Courier Operations Director

    2 weeks ago

    Winnipeg, Manitoba, Canada Chakwal Full time

    About the RoleChakwal is seeking a seasoned professional to lead our Courier Operations team. As a key member of our management team, you will be responsible for overseeing the strategic direction and day-to-day operations of our courier logistics.Key ResponsibilitiesLeadership and StrategyDevelop and implement strategic plans to improve courier operations...

  • Logistics Operations Manager

    3 weeks ago

    Winnipeg, Manitoba, Canada NAVKAR COURIER LTD. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Transportation Logistics Supervisor to join our team at Navkar Courier Ltd. The successful candidate will be responsible for overseeing the operational logistics of our organization, ensuring smooth operation of computer equipment and machinery, and preparing and submitting reports.Key...

  • Logistics Operations Supervisor

    1 month ago

    Winnipeg, Manitoba, Canada NAVKAR COURIER LTD. Full time

    Position OverviewThe Logistics Operations Supervisor plays a crucial role in overseeing the transportation and logistics functions within NAVKAR COURIER LTD. This position is essential for ensuring the efficiency and effectiveness of our operational processes.QualificationsEducation: Completion of a college, CEGEP, or other non-university certificate or...

  • Logistics Operations Supervisor

    1 month ago

    Winnipeg, Manitoba, Canada NAVKAR COURIER LTD. Full time

    Position OverviewThe Logistics Operations Supervisor at NAVKAR COURIER LTD. plays a crucial role in ensuring the efficiency of our transportation services. This position involves overseeing various logistical operations and implementing strategies to enhance productivity.QualificationsEducation: Completion of a college, CEGEP, or other non-university...

  • Logistics Operations Supervisor

    1 month ago

    Winnipeg, Manitoba, Canada NAVKAR COURIER LTD. Full time

    Position OverviewThe Logistics Operations Supervisor plays a crucial role in ensuring the efficient management of transportation activities within NAVKAR COURIER LTD. This position requires a strong focus on planning, organizing, and overseeing logistics operations to meet organizational goals.QualificationsEducation: Completion of a college, CEGEP, or other...

  • Courier Delivery Specialist

    2 weeks ago

    Winnipeg, Manitoba, Canada Purolator Inc Full time

    About the Role:Purolator Inc is seeking a skilled Courier Delivery Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the timely and efficient delivery of packages to our customers.Key Responsibilities:Pick up and deliver customer packages to meet daily pick-up and delivery schedulesScan packages /...