Data Entry Specialist

2 weeks ago

Toronto, Ontario, Canada Burnac Produce Limited Full time
Job Summary

Burnac Produce Limited is seeking a highly skilled Data Entry Specialist to join our team. As a Data Entry Specialist, you will be responsible for providing customer support at Rite-Pak and Provincial Fruit cashier kiosks and providing data entry support for both internal and external customers through accurate and timely processing of sales orders and inquiries.

Key Responsibilities

Input customer orders and process credits using the ERP system while ensuring the accuracy of the data that has been inputted.
Process customer requests including but not limited to; Reprinting bills, price checks, account balances, etc.
Record and understand sales order bills from Sales Managers, asking for clarification as required in accordance to comply with company operating practices.
Work with Sales, Warehouse Operations, and Inventory Teams to provide clarification, rectify any errors or questions regarding sales order, customer balances, returns or any other customer related inquires.
Process authorized customer returns and credit once approved by Sales Manager.
Ensure company operating standards are followed and smooth navigation of system for; inventory, past credit invoices, and reprinting items.
Ensure organization and upload into system database of invoices and bills from Sales Manager once entered in the system.
Provide on-going and ad-hoc support to the Sales and Operations teams to address business needs, as requested.

Requirements

High school diploma or equivalent related work experience or military experience.
1 year customer service experience.
Experience with Microsoft Office.
1-3 years experience in data entry, analytic and trend reporting.
Knowledge in warehousing systems and procedures.

About Us

Burnac Produce Limited is a dynamic, fast-paced organization of passionate people focused on results and collaboration. Our people set us apart and we are committed to their wellbeing and development. Our core values dictate the way we function and are the keys to our success. We are a strong, hard-working team but don't forget to have some fun along the way.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

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