Technical Support Specialist

1 month ago

London, Ontario, Canada YOVU Office Phone Full time
Technical Support Advisor - Bilingual

We are seeking a highly skilled and bilingual technical support advisor to join our team at YOVU Office Phone. As a technical support advisor, you will be responsible for providing exceptional customer service to our clients in both English and French.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Bilingual in English and French (spoken and written)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and knowledge of our products and services

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.

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