Cloud Infrastructure Leader

1 month ago

Old Toronto, Canada The Home Depot Canada Full time

At The Home Depot Canada, you can expect a competitive salary in the range of $140,000 to $180,000 per annum. With a career at our organization, you can be yourself and also be part of something bigger.

Position Overview:

The Manager, Site Reliability Engineering will lead a team of highly skilled engineers to ensure the reliability, performance, and operational support of our eCommerce systems, with a focus on Google Cloud Platform (GCP) environments.

Key Responsibilities:
  1. Leadership & Management:
  • Lead and mentor a team of Site Reliability Engineers to drive continuous improvement and innovation
  • Foster a culture of excellence, aligning SRE practices with business objectives through collaboration with cross-functional teams
Reliability & Performance:
  • Conduct thorough reliability reviews to identify areas for enhancement and implement solutions to boost system reliability in GCP environments
  • Implement and promote best-in-class performance engineering practices to ensure optimal system performance on GCP
  • Develop and maintain service level objectives (SLOs) and error budgets to drive business outcomes
Production Engineering & Operational Support:
  • Oversee production engineering efforts to design systems for operational excellence and reliability, leveraging GCP services and best practices
  • Manage incident response and post-incident reviews to minimize downtime and improve system resilience
  • Implement monitoring, alerting, and observability solutions to proactively identify and address issues
  • Develop and maintain runbooks and playbooks for common operational tasks
  • Coordinate with security teams to ensure compliance with security policies and best practices
DevOps & Continuous Improvement:
  • Drive DevOps initiatives to enhance collaboration between development and operations teams, focusing on GCP-native tools and services
  • Implement and maintain CI/CD pipelines to streamline deployment processes in GCP environments
  • Identify and implement automation opportunities to reduce manual tasks and improve efficiency
  • Promote the use of Infrastructure as Code (IaC) to manage and provision cloud resources
  • Continuously evaluate and integrate new tools and technologies to enhance DevOps practices
Release Management:
  • Implement and maintain release management best practices to minimize disruptions and maximize system stability
  • Collaborate with DevOps teams to integrate release management into CI/CD pipelines
  • Oversee release schedules, ensuring minimal impact on business operations
  • Ensure a rigorous release readiness process is in place, including reviews and post-release retrospectives
  • Maintain a release calendar and communicate release plans to stakeholders
Strategic Planning:
  • Create and maintain a strategic roadmap for SRE initiatives, aligning with business goals and technological advancements
  • Refine and standardize Standard Operating Procedures (SOPs) to enhance operational efficiency and consistency
  • Address customer pain points by developing and implementing solutions that improve user experience and system reliability
  • Engage with stakeholders to understand their needs and incorporate feedback into strategic planning and execution
  • Monitor industry trends and best practices to ensure the SRE team remains at the forefront of technology

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