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Operational Excellence Coordinator

2 weeks ago

Ottawa, Ontario, Canada FedEx Group Full time
Operational Excellence Coordinator Role

The FedEx Group is seeking an experienced Operational Excellence Coordinator to lead our efforts in process improvement and quality assurance. In this role, you will work closely with senior management to develop and implement strategies for enhancing operational efficiency and accuracy.

Main Responsibilities

- Collaborate with senior management to develop and implement quality-driven strategies for process improvement
- Conduct thorough reviews of operational processes and recommend changes to enhance efficiency and accuracy
- Provide training and coaching to staff members on technical procedures and best practices
- Oversee international package processing and ensure compliance with regulatory requirements
- Analyze data to identify areas for improvement and implement corrective action plans

Requirements

- Bachelor's degree in Business or related field required; high school diploma or equivalent and four years' experience in an analytical role accepted in lieu of degree
- Two years internal FedEx operations package process experience in a Courier Team Lead position or above required; management experience preferred
- Proficiency in Microsoft Office software and web-based applications

About the Role

This is an exciting opportunity to join the FedEx Group team as an Operational Excellence Coordinator. You will have the chance to work with a talented team of professionals who share your passion for process improvement and quality assurance. Our company culture values collaboration, innovation, and continuous learning.