Senior Retail Operations Manager

4 weeks ago


Halifax, Nova Scotia, Canada NOVA SCOTIA LIMITED Full time

We are seeking a Senior Retail Operations Manager to join our team at NOVA SCOTIA LIMITED.

About the Role

The successful candidate will be responsible for supervising a team of 5-10 staff members, overseeing daily operations, and ensuring exceptional customer service. You will be expected to hire, train, and arrange training for new staff, order merchandise, establish work schedules, and prepare reports on sales volumes, merchandising, and personnel matters.

Key Responsibilities
  • Supervise and coordinate activities of workers, ensuring efficient store operations.
  • Hire, train, and develop staff members to meet the needs of the business.
  • Order and manage inventory, maintaining accurate records.
  • Prepare and submit reports on sales performance, employee productivity, and other relevant metrics.
  • Resolve customer complaints, supply shortages, and other issues promptly and effectively.
Requirements

To be considered for this role, you must have:

  • A Secondary (high) school graduation certificate.
  • At least 1 year to less than 2 years of experience in a retail environment.
  • Strong leadership skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A combination of sitting, standing, and walking is required, with the ability to work in a fast-paced environment.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $60,000 - $80,000 per year.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including parking and team building opportunities.

We are an equal opportunities employer and welcome applications from qualified candidates. Please note that we do not accept unsolicited resumes from recruitment agencies. If you are interested in this exciting opportunity, please submit your application in English.



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