Client Services Director

4 days ago


Mississauga, Ontario, Canada Acosta Sales & Marketing Full time
Job Summary:

The Client Services Director will be responsible for leading client services efforts, including managing client relationships, developing business strategies, and analyzing business results. This role requires exceptional leadership skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
- Lead client services efforts and develop business strategies that drive revenue growth
- Collaborate with cross-functional teams to develop and implement retail strategies
- Analyze business results and provide key insights to shape future strategy
- Develop and execute retail programs that drive business growth
- Build and maintain strong relationships with internal stakeholders

Requirements:
- 3+ years of account management or operation/management experience in a broker environment OR any similar combination of education & experience
- Excellent relationship building skills; proven success in relationship building and management
- Initiative-taker, with outstanding organizational skills, and strong abilities to multitask & prioritize
- Experience developing, tracking, and monitoring cross-functional processes (Requiring a proficiency in Excel)
- Experience in anticipating client needs & developing solutions
- Bilingual in English & French preferred

About Us:

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies. We connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. Our associates are the foundation of our success, and we prioritize their growth, development, and well-being to help them reach their full potential.

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