Shift Manager

4 weeks ago


Merritt, Canada BC Ltd Full time
Job Title: Shift Manager

BC Ltd is seeking a skilled Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Establish Work Schedules: Create and manage work schedules to meet the needs of our customers and staff.
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively.
  • Train Staff: Train new staff members in their job duties, sanitation procedures, and safety protocols.
  • Quality Control: Ensure that our food and service meet the highest quality standards.
  • Budgeting: Prepare and manage budgets to ensure that our food service department operates within budget.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports to management on a regular basis.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with multiple priorities.
  • Work Under Pressure: Work under pressure to meet deadlines and customer expectations.
  • Combination of Sitting, Standing, Walking: Spend time sitting, standing, and walking throughout the workday.
  • Attention to Detail: Maintain attention to detail to ensure that our food and service meet quality standards.

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