Senior Restoration Project Coordinator
6 days ago
About Staffix Professional Staffing
We are a boutique staffing agency specializing in placing top talent with our client companies, who are leaders in their respective industries.
Role Overview
The Senior Restoration Project Coordinator will be responsible for overseeing the entire insurance claims process, working closely with homeowners, insurance partners, and restoration teams to manage and restore properties impacted by disasters. From emergency water damage mitigation to full-scale repairs, you will be involved in every aspect of project management.
Key Responsibilities
- Manage emergency water damage/loss mitigation and restoration projects, ensuring high-quality service
- Collaborate with insurance partners to meet client needs and ensure timely project completion
- Maintain organized project documentation and timelines to ensure efficient workflow
- Ensure that restoration projects are completed on time, within budget, and meet all safety standards
- Provide exceptional customer service, supporting homeowners through the claims and restoration process
Qualifications and Requirements
- Minimum 5 years of experience in property insurance claims, including hands-on project management of residential and commercial restoration projects
- Strong proficiency with industry-standard software, including Xactimate, Xactanalysis, Contractor Connection, and the Outlook suite
- Familiarity with Matterport and Encircle is preferred
- Strong leadership and team management skills
- Excellent communication and organizational skills
- Ability to manage multiple projects simultaneously while maintaining attention to detail
- Strong problem-solving skills with a focus on customer satisfaction
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