Route Delivery Specialist
1 week ago
At Interstate Batteries, we're committed to providing exceptional customer service and building strong relationships with our dealers.
The Route Delivery Specialist will be responsible for delivering batteries and providing outstanding service to our customers in a predetermined route of dealers within their territory.
The ideal candidate will have excellent communication skills, be able to effectively manage consignment programs, and maintain accurate records of sales and customer interactions.
Key Responsibilities:
- Deliver batteries and provide service to each dealer on the route in a safe and timely manner.
- Follow all Environmental Health and Safety rules and policies.
- Load and unload trucks safely.
- Establish and maintain good dealer relationships.
- Effectively manage consignment programs to help dealers increase sales and drive retention.
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date.
- Work with dealers to optimize inventory and improve dealer performance.
- Invoice all units that fail to last the warranty period.
- Rotate batteries to maintain quality product and service standards.
- Collect and handle payments on account, which may include cash, checks, and money orders.
- Collect and return junk and/or used batteries to the warehouse.
- Interact professionally with all stakeholders, including team members, managers, and customers.
Requirements:
- High school graduate (or equivalent).
- Able to read, write, and compute basic math.
- Excellent communication skills required.
- Previous delivery and customer service experience required.
- Working knowledge of electronic inventory management tools is required (tablets, scanners).
- Demonstrates good organizational skills and can prioritize tasks.
- Works with a high degree of accuracy and attention to detail.
- Approaches tasks with a sense of urgency.
- Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
- Be able to regularly lift and/or move 50+ lbs without assistance.
- Must have and maintain at minimum a valid Class 5 Driver's License and an acceptable driving record.
- Air Brake endorsement is required.
Work Environment:
- Exposed to battery warehouse conditions, including moving equipment, mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals.
- Specific vision abilities include close vision, depth perception, and ability to adjust focus.
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Regularly lift up to 50 lbs.
- Repetitive lifting.
- Frequent sitting, standing, and walking.
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