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Retail Store Manager

2 months ago

Brantford, Ontario, Canada MAPLE Convenience store Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MAPLE Convenience store. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
  • Assign Sales Workers to Duties: Effectively allocate tasks and responsibilities to ensure the smooth operation of the store.
  • Hire and Train New Staff: Recruit, train, and develop new staff members to ensure they have the skills and knowledge required to excel in their roles.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and minimize labor costs.
  • Sell Merchandise: Assist customers with purchases and promote products to drive sales growth.
  • Prepare Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise in a professional and timely manner.
  • Organize Inventory: Maintain accurate inventory levels and ensure that stock is properly stored and rotated.
  • Supervise Office and Volunteer Staff: Oversee the work of office and volunteer staff, providing guidance and support as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail environment.
  • Work Environment: Non-smoking, air-conditioned store with free parking available.
  • Work Setting: Vape shop and retail business.
  • Security and Safety: Driving record check (abstract) required.
  • Transportation/Travel Information: Public transportation available.
  • Work Conditions and Physical Capabilities: Handling heavy loads, walking, sitting, and standing for extended periods.
  • Personal Suitability: Efficient interpersonal skills, flexibility, reliability, dependability, and initiative.
Other Benefits:
  • Free Parking: Available on site.
  • Employment Type: Permanent.
  • Language: English.
  • Hours of Work: 33 hours per week.