Customer Service Liaison

4 weeks ago


Richmond Hill, Ontario, Canada Partners in Credit Inc Full time

We are seeking a Customer Service Liaison to join our team at Partners in Credit Inc.

Overview

In this dynamic role, you will be the primary point of contact for clients, providing exceptional customer service and support. If you have a passion for helping others and possess strong communication skills, we encourage you to apply.

Key Responsibilities
  • Communicate with clients via telephone and email to address their inquiries and concerns.
  • Provide accurate and timely information about our products and services.
  • Resolve any emerging issues promptly and professionally.
  • Document client interactions and maintain accurate records.
Requirements

To be successful in this role, you will need:

  • Previous experience in a collection agency or client services environment.
  • Strong communication skills, both verbal and written.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent problem-solving abilities.
  • Proficiency in Microsoft Office.
Benefits

We offer a competitive salary and a range of benefits, including:

  • Paid training and development opportunities.
  • Medical benefits eligibility.
  • Casual dress code.
  • Company events and social activities.
Compensation

The estimated monthly salary for this role is between $2,800.00 and $3,300.00, depending on experience and qualifications.

This role requires a full-time commitment, working Monday to Friday. We welcome applications from candidates with a strong background in customer relationship management, collections, and client services.



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