Customer Service Representative

1 week ago


Grande Prairie, Canada Speedy Cash Canada Full time

We are seeking a highly skilled Customer Service Representative to join our team at Speedy Cash Canada. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills.

About the Role

As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients, promoting financial products and services, and handling cash transactions. You will also be required to balance daily transactions, answer client inquiries, and handle customer complaints in a professional manner.

Key Responsibilities
  • Balancing daily transactions and maintaining accurate records;
  • Providing exceptional customer service to clients, responding to their inquiries, and resolving any issues in a timely and professional manner;
  • Promoting financial products and services to customers, ensuring that they meet their needs and exceed their expectations;
  • Handling cash transactions, including deposits, withdrawals, and other financial activities;
  • Working closely with colleagues to achieve sales targets and provide seamless customer service.
Requirements
  • Degree or diploma in a related field (e.g., business administration, finance);
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Strong analytical and problem-solving skills;
  • Basic computer skills and proficiency in MS Office applications (e.g., Excel, Word, Outlook).
What We Offer

We offer a competitive salary of $35,000 per year, plus benefits, including health insurance, dental plan, vision care benefits, and group insurance benefits. Additionally, we offer a bonus structure and opportunities for career growth and development.

How to Apply

If you are a motivated and results-driven individual with a passion for customer service and finance, please submit your resume and cover letter to us. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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