Platform Operations Specialist
7 days ago
Job Title: Platform Administrator
We are seeking a skilled Platform Administrator to join our Platform Services team at MBPS. In this role, you will be responsible for performing user administration, environment health checks, and supporting incident, request, change, and problem tickets.
Key Responsibilities:
- Platform Support
- User Support Services
- Consulting Services
- Reporting
- Process Improvement
Requirements:
- Education: Bachelor's Degree in Computer Science or related fields
- Experience: At least two to three years of relevant experience in IT Role/Operations
- Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime
- Shift Schedule: Amenability to work on the assigned schedule
- Skills: Knowledge of Windows Outlook, MS Teams, and basic Microsoft Office tools
Preferred Qualifications:
- Informatica (PowerCenter, DIH, TDM)
- MicroStrategy
- Business Objects & Crystal Reports
- JIRA & Confluence
- SharePoint Online
- Hanzo
- Alfresco
About Manulife:
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.
Equal Opportunity Employer:
At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
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