Food Service Team Lead

7 days ago


Victoria, British Columbia, Canada Big Bite Samosa Ltd. Full time
Job Summary

Big Bite Samosa Ltd. is seeking a skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high food quality standards, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and maintain records of stock, repairs, sales, and wastage
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Quality Control
    • Ensure that food and service meet quality control standards
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a related field
  • Personal Qualities
    • Excellent oral communication skills
    • Client focus and ability to work in a fast-paced environment
Work Environment

Our restaurant is a fast-paced environment where you will be working with a team of 5-10 people. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Screening Questions
  • Are you currently legally able to work in Canada?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week


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