Securities Transfer Operations Manager

1 month ago


Vancouver, British Columbia, Canada TMX Investor Solutions Inc. Full time

About the Role

The TMX Group of Companies is seeking a highly skilled and experienced Supervisor, Securities Transfer Operations to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day operational functions, providing guidance and support to team members, and communicating company goals and deadlines.

Key Responsibilities

  • Supervise, train, lead, mentor, and develop team members
  • Oversight of branch-specific functions and dependencies, such as mail and courier lodge, log, and track
  • Operate two distinct record-keeping systems that support the transactions of our shareholder clients
  • Process transfers on both systems to register changes in ownership, while maintaining segregation of duties
  • Support and coordination for client financing and IPO closings
  • Monitor team performance, create, and report on metrics
  • Delegate tasks, set team goals, and deadlines
  • Oversight of department emails
  • Lead, monitor, and liaise with other branches on workflow completion
  • Handle escalated matters from staff as well as internal and external parties
  • Review and update and build Desk Operating Procedures (DOP)
  • Perform spot checks on work performed by the team, validating strict adherence to Policies and Procedures (P&P)
  • Monthly reporting on processing volume metrics for operations
  • Plan and execute Disaster Recovery and Business Continuity Plan protocols
  • Perform ongoing system testing as required
  • Assist with compiling data required for regulatory filings and obligations
  • Act as backup to other branch leads, in an operational capacity
  • Special Projects as required from Senior Management

About You

We are looking for a highly skilled and experienced professional with a minimum of 7 years' experience in the financial or securities industry, with a minimum of 3 years' experience in a previous leadership role. You should have strong experience in the securities industry as it relates to back-office administration, strong interpersonal and communication skills, and the ability to optimally coordinate and manage multiple initiatives simultaneously.

What We Offer

TMX Investor Solutions Inc. offers a competitive salary range of $62,000 - $72,000 per year, a Grade 4 position, and a comprehensive benefits package. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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