Stock Transfer Operations Administrator

3 weeks ago


Vancouver, British Columbia, Canada TMX Investor Solutions Inc. Full time

Unlock Your Potential with TMX Investor Solutions Inc.

The Stock Transfer Administrator is a key role within our Operations Group, responsible for validating and processing transfer requests, supporting shareholder requests, and performing various administrative duties. This position requires strong organizational and communication skills, as well as attention to detail and accuracy.

Key Responsibilities:

  • Operate two distinct record-keeping systems to support client shareholder transfer requests
  • Timely processing, reviewing, invoicing, and validating securities and supporting documentation
  • Coordinate new share issuance and organize closing mechanics
  • Coordinate printing securities from both systems
  • Provide excellent customer service to brokers, clients, and shareholders at the service counter
  • Receive and distribute items received from the mail or counter
  • Maintain and log outgoing mail and courier tracking and insurance
  • Respond to written and telephone enquiries regarding transfer requirements
  • Maintain and administer operations manual fees
  • Scan received incoming mail or counter items to stock transfer distribution email for virtual remote processing
  • Scan and file signed batch tickets
  • Assemble physical debits processed via virtual remote processing
  • Email DRS transactions and invoices to presenters
  • Ensure compliance with policies, procedures, and regulatory requirements

Requirements:

  • Excellent written, verbal, and listening skills
  • Excellent computer skills - MS Office Suite and Google Suite of products and other desktop applications
  • Strong organizational, interpersonal, and communication skills
  • High attention to accuracy and detail
  • Ability to organize and prioritize tasks and effectively communicate with peers and all levels of the company
  • A working knowledge of the securities industry as it relates to back-office administration
  • A willingness and ability to adapt to a changing environment and responsibilities
  • Must have a flexible schedule to work overtime as required
  • 1 to 3 years of experience in an administrative role
  • Completion of Canadian Securities Course and similar courses are preferred but not essential
  • Bilingual in English/French is an asset
  • Confidentiality: Show discretion and ability to handle confidential issues
  • Independent worker: High level of self-motivation and at ease working independently when necessary
  • Interpersonal skills: Pleasant, diplomatic manner and disposition in interacting with senior management, co-workers, and the general public
  • Teamwork: Works well in a team environment, actively contributes to the success of the group

What We Offer:

  • A competitive salary range of $42,000 - $52,000 per year
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package
  • A generous time-off policy

Join Our Team:

TMX Investor Solutions Inc. is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.



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