Collections Specialist

1 month ago


Toronto, Ontario, Canada NCRI Inc. Full time
{"title": "Collections Specialist", "content": "Job Summary

We are seeking a highly skilled Collections Specialist to join our team at NCRI Inc. As a Collections Specialist, you will be responsible for communicating with customers to resolve outstanding amounts, establishing professional relationships, and negotiating payment arrangements.

Key Responsibilities
  • Communicate with customers to resolve outstanding amounts
  • Establish professional relationships with customers and educate them on best practices
  • Negotiate payment arrangements to help resolve customers' bills
  • Maintain a high level of professionalism
Requirements
  • 1+ years of experience in collections, especially in 3rd party collections
  • Excellent oral and written communication skills
  • Good math skills with the ability to perform basic calculations quickly
  • Strong organizational and time management skills
  • Strong understanding of Microsoft Excel and Outlook
What We Offer
  • Competitive base pay, plus uncapped performance-based commission
  • Competitive insurance coverage, incentives, paid training, and breaks
  • Outstanding referral bonus program
  • Fun perks: Holiday events, food days, give-aways, prizes, themed events, and more
About Us

NCRI Inc. is a national collection agency committed to providing high-quality service and cutting-edge innovative technology. We value professionalism and respect, and our core philosophy is based on these principles. We are a global organization with multiple locations in Canada and abroad, and we offer internal and external growth opportunities as we continue to expand.

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