Senior Team Leader

2 weeks ago


Ottawa, Ontario, Canada Africa World Market Full time

We are seeking a highly skilled and experienced Assistant Manager to join our team at Africa World Market. As a key member of our management team, you will be responsible for leading and mentoring our staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Team Management: Provide guidance and support to our team members, ensuring they have the skills and knowledge needed to succeed.
  • Customer Service: Foster a culture of excellent customer service, ensuring that every customer has a positive experience in our store.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth and increase revenue.
  • Inventory Management: Oversee the management of our inventory, ensuring that we have the right products in stock at the right time.
  • Store Operations: Ensure that our store is well-maintained, clean, and organized, providing a positive shopping experience for our customers.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience as an assistant store manager or in a retail management role.
  • Skills: Strong leadership and communication skills, ability to work autonomously, and a passion for customer service.


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