Senior Financial Operations Manager

4 days ago


Winnipeg, Manitoba, Canada Wellington-Altus Full time

About Wellington-Altus

Wealthy investors seek financial institutions that prioritize regulatory compliance and exceptional service. As a leading investment dealer in Canada, Wellington-Altus Financial Inc. delivers top-tier services while fostering entrepreneurial advisors and their high-net-worth clients.

The Opportunity

Join our team as a Senior Financial Operations Manager - Regulatory Compliance. You will be responsible for ensuring the coding of accounts meets CIRO, CRS, QI, FATCA standards and other regulatory requirements. Collaborating closely with vendors, custodians, and clients, you will provide exceptional experiences to all stakeholders.

This role demands creativity, flexibility, and adaptability to solve complex issues and analyze processes for improvements and automations. You will deliver exceptional service by proactively anticipating client needs and communicating effectively with senior management to resolve issues efficiently.

Key Responsibilities Include:

  • Leading teams in delivering exceptional service through responsiveness, accuracy, consistency, and expertise at a high level of efficiency.
  • Cross-functional collaboration to set targets (SLAs) and manage performance against those targets.
  • Developing and implementing effective strategic project plans to drive business objectives.
  • Conducting procedure workflow gap analyses and company-wide business analyses to identify areas for improvement.
  • Maintaining up-to-date knowledge on regulatory policies and updates internal guides, FAQs, and knowledge shares with the team.

Requirements:

  • A bachelor's degree in organizational leadership, business, learning and development, analysis, finance, project management, or similar field of study.
  • A minimum of 3 years' experience in financial or operations management.
  • Experience in wealth management or other regulated industry is an asset.
  • Proficiency with MS Office suite, including Word, Excel, PowerPoint, Teams, and Outlook.
  • Knowledge of Thompson One, Croesus, Envestnet, Compass, NetRep, and iMost.
  • Demonstrate accountability, reliability, adaptability, and innovation in accomplishing day-to-day work and long-term goals.
  • An excellent attitude and commitment to providing extraordinary service.
  • An excellent attention to detail, problem-solving, critical thinking, and analytical skills.

Salary: $120,000 - $150,000 per annum

Location: Winnipeg, Manitoba



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