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Senior Manager of Growth and Operations

1 week ago


Ottawa, Ontario, Canada Tbwa ChiatDay Inc Full time

We're looking for a Growth Strategy Leader who can help us shape our platform's growth, billing, and personalization experience strategy. As the Senior Manager of Growth and Operations, you'll be responsible for managing a team of designers while working closely with cross-functional teams to deliver user-centered designs that drive business impact.

About the Role:

  • Lead the design vision for complex, multi-faceted platforms, ensuring alignment with overall business goals and user needs.
  • Develop and execute design strategies that drive business growth and user engagement.
  • Manage and mentor a team of designers, fostering a collaborative and creative design culture.
  • Collaborate with cross-functional teams to define and deliver on product goals and timelines.

Requirements:

  • 10-15 years of experience in product design, with 5-8 years of experience managing and leading design teams.
  • Proven experience in leading product design teams, especially in delivering elegant solutions for complex platforms.
  • Extensive experience designing for B2B2C SaaS platforms, understanding the unique challenges and opportunities they present.
  • Excellent communication and storytelling skills, capable of articulating design decisions and strategy to diverse audiences.
  • Comfortable using data and analytics to inform design decisions and improve product outcomes.