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Restaurant Operations Manager

2 months ago

Sherwood Park, Alberta, Canada 2285991 Alberta Ltd oa Prime Time Donair & Poutine Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to join our team at Prime Time Donair & Poutine. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Evaluation: Conduct performance reviews to assess employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing: Participate in marketing plans and implementation to drive business growth and increase customer engagement.
  • Customer Service: Address customer complaints or concerns in a professional and timely manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective service delivery.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Supervision: 5-10 people.
  • Work Conditions: Fast-paced environment with attention to detail required.
  • Personal Suitability: Accurate, efficient interpersonal skills, excellent written communication, and reliability.