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Restaurant Operations Manager

2 months ago

Merritt, Canada TB Food Services Inc DBA Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at TB Food Services Inc DBA Tim Hortons. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:
  • Leadership and Management: Lead and manage a team of staff to ensure that our restaurant runs smoothly and efficiently.
  • Customer Service: Provide exceptional customer service to our guests, ensuring that their needs are met and exceeded.
  • Food and Beverage Operations: Oversee the preparation and presentation of our food and beverage offerings, ensuring that they meet our high standards.
  • Inventory Management: Manage our inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  • Marketing and Promotion: Participate in marketing and promotional activities to drive sales and increase customer engagement.
  • Health and Safety: Ensure that our restaurant meets all health and safety regulations, maintaining a clean and safe environment for our customers and staff.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Conditions and Physical Capabilities:
  • Fast-paced environment: Work in a fast-paced environment with multiple tasks and responsibilities.
  • Work under pressure: Work under pressure to meet customer demands and deadlines.
  • Repetitive tasks: Perform repetitive tasks, such as inventory management and customer service.
Personal Suitability:
  • Accurate: Accurately manage inventory, customer service, and other aspects of restaurant operations.
  • Client focus: Focus on providing exceptional customer service and meeting customer needs.
  • Dependability: Be dependable and reliable in your work, ensuring that our restaurant runs smoothly and efficiently.
  • Flexibility: Be flexible and adaptable in your work, responding to changing customer demands and restaurant operations.
  • Organized: Be organized and efficient in your work, managing multiple tasks and responsibilities.
  • Reliability: Be reliable and trustworthy in your work, maintaining a clean and safe environment for our customers and staff.
  • Team player: Work collaboratively with our team to achieve our goals and objectives.