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Unit Supervisor

2 months ago


Lake Country, Canada McDonalds Restaurants Full time
Job Summary

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's Restaurants. As a Unit Supervisor, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting expectations.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation and manage inventory levels to ensure that we have the necessary resources to meet customer demand.
  • Ensure Quality and Safety: Ensure that food and service meet quality control standards, and that all health and safety procedures are followed.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, and work to resolve issues quickly and efficiently.
  • Manage Records and Reports: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Physical Demands: Standing for extended periods, working in a fast-paced environment.
  • Personal Suitability: Client focus, efficient interpersonal skills.
Benefits
  • Group Insurance Benefits: Comprehensive group insurance benefits package.
  • Other Benefits: Other benefits, including support for persons with disabilities, newcomers and refugees, youths, Veterans, Indigenous people, and visible minorities.