Settlement Service Coordinator

4 days ago

Toronto, Ontario, Canada Flippa Full time

At Flippa, we're committed to supporting newcomers to successfully adjust to their new lives in Canada. As a Settlement Counsellor, you'll play a vital role in increasing newcomers' knowledge of community resources available to them and enhancing local community's awareness of needs and issues faced by newcomers and immigrants.

This position is responsible for providing one-on-one needs assessments, information, and orientation, group programs, and referral services to newcomers and their families, linking them with community resources in housing, healthcare, education, languages development, employment, career development, and recreation.

  • Provide supportive counselling and crisis intervention
  • Use the PIE model to capture intake, needs assessment, settlement plan, evaluation, and follow-up activities
  • Keep abreast of all immigration and government services-related changes to ensure service quality
  • Plan, implement, and evaluate a program plan that provides a range of opportunities available to newcomers and their families in the areas of settlement, employment, languages classes, bridging programs, computer training, housing, childcare, and other services
  • Actively work with schools, libraries, community organizations, recreational centres, faith organizations, local employers, health and family centres, local immigrant groups, malls, ethnic media, and websites to maximize newcomers and immigrants' access to resources and enhance capacity for services

The ideal candidate will possess a Bachelor's degree in social sciences, education, or a related discipline, with minimum two years' experience working one-on-one to provide settlement services to newcomers, including refugees. Fluency in a second language (Spanish or Tigrinya or Amharic) is a strong asset. The successful candidate will demonstrate cultural sensitivity, ability to communicate with clients from diverse cultures and backgrounds, and strong organizational/planning skills.

We offer a competitive salary and an opportunity to make a meaningful difference in the lives of newcomers and immigrants. If you're passionate about supporting marginalized communities and have the required skills and qualifications, please apply today.

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