Food Service Team Lead

4 weeks ago

Parry Sound, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Oversee the preparation and portioning of food, ensuring that all tasks are completed efficiently and effectively.
  • Train and Develop Staff: Provide guidance and training to staff members on job duties, sanitation, and safety procedures.
  • Estimate and Manage Inventory: Accurately estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Lead by Example: Demonstrate a strong commitment to quality and customer service, setting a positive tone for the team.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Setting: Various locations.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work in a fast-paced environment with a high level of activity.
  • Work Under Pressure: Manage stress and pressure in a dynamic work environment.
  • Combination of Sitting, Standing, and Walking: Perform a combination of sitting, standing, and walking throughout the workday.
Personal Suitability
  • Client Focus: Demonstrate a strong focus on customer satisfaction and service.
  • Efficient Interpersonal Skills: Develop and maintain positive relationships with colleagues and customers.
  • Excellent Oral Communication: Effectively communicate with staff, customers, and management.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Team Player: Collaborate with colleagues to achieve team goals and objectives.

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