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Senior Client Partner

2 months ago

Montreal, Quebec, Canada Cari Full time
{"h3": "Job Title: Senior Client Partner", "p": "At Cari, we're seeking a seasoned Senior Client Partner to lead our customer relationships, drive satisfaction, and achieve financial objectives. As a key member of our team, you'll collaborate with customers, internal teams, and stakeholders to deliver exceptional results.

Responsibilities:

* Develop and execute strategies to drive business growth and customer satisfaction
* Lead cross-functional teams to deliver projects and initiatives
* Foster strong relationships with customers and internal stakeholders
* Analyze market trends and customer performance to inform strategic decisions
* Collaborate with the team to identify growth opportunities and develop strategies to seize them

Requirements:

* 5-7 years of experience in account management or customer service, with at least 2 years in a leadership position
* Agency experience is an asset
* University degree in a related field
* Flawless bilingualism in French and English
* Ability to work in a dynamic environment and manage multiple priorities simultaneously

What sets you apart:

* Business creativity: you read between the lines and understand customer needs
* Diplomacy: you're the customer's representative within Cari and Cari's representative within the customer
* A lighthouse in a storm: you see change as a challenge and motivate customers and internal teams to face it together
* Crisis management: you're at your best in high-pressure situations

Additional Information:

* Cari is a human-centric company that values collaboration, empathy, and customer satisfaction
* We offer a competitive benefits package, including 3-4 weeks of vacation, 10 extra days off, and a flexible schedule
* Our hybrid work model allows for 3 days a week in the office and remote work
* We prioritize work-life balance and offer a range of employee programs and benefits

If you're a seasoned professional with a passion for customer relationships and business growth, we encourage you to apply for this exciting opportunity.

Apply now and take the first step towards a rewarding career at Cari"}