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Account Growth Specialist
2 weeks ago
Hill's Pet Nutrition offers a comprehensive portfolio of products, including Prescription Diet and Science Diet, which are recommended by veterinarians worldwide.
Job Title: Account Growth Specialist - AmazonThis role is focused on driving account growth and improving customer satisfaction in the e-commerce channel. The Account Growth Specialist will collaborate with cross-functional teams to implement Hill's RE & brand strategies and monitor our 6P+A performance with eCommerce customers.
Key Responsibilities:
- Liaise with the analytics team to analyze business opportunities and challenges.
- Develop and implement joint growth plans and initiatives with customers to achieve commercial goals.
- Monitor customer performance to ensure commercial plans are executed in line with agreements and to the desired Hill's standard.
- Utilize measurement tools such as Tableau, Domo, Numerator, and Profitero to track eCommerce KPIs.
- Lead and manage the annual budgeting process and monthly CBP discipline (Atlas) to forecast sales volume, GTN and A&P spend and to develop and deliver presentations to leadership and/or executive teams.
- Manage customer payments.
- Collaborate with Hill's Commercial Team and eComm Marketing Manager to execute the Hill's channel brand strategies.
Requirements:
- BS/BA degree or equivalent required.
- 3+ years experience with Amazon Vendor Central.
Preferred Qualifications:
- Experience in customer management.
- Strong computer skills in Excel, Tableau and Google Suite.
- Analytical and always seeks to develop win-wins for Hill's and its clients.
- Works effectively across functions, channels, & categories to align priorities, solve problems, optimize resources, and drive effective execution.
- Creative problem-solver, who embraces the test & learn mindset.
- Excellent business presentation ability, skilled communicator and interacts with key stakeholders.
- Digitally savvy and curious, understands the dynamics of eCommerce.
- Agile mindset, able & willing to constantly adapt to changing realities.
- Fluent English speaker, additional languages are certainly a plus.
Our Commitment to Diversity, Equity & Inclusion:
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer:
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
