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Quality Improvement Manager
2 months ago
CMHA Durham is seeking a highly skilled Quality Improvement Manager to join our team. As a key member of our management team, you will be responsible for facilitating the management, collection, and analysis of clinical and non-clinical data to identify opportunities for quality improvement, risk management, and service enhancement.
Key Responsibilities:- Participate in the development and implementation of quality improvement initiatives
- Collaborate with inter-professional teams to identify and address social determinants of health
- Oversee the quality improvement plan activities and develop quarterly and annual reports
- Analyze risk management data to identify patterns and trends in care delivery
- Support teams in the use of continuous quality improvement and risk management tools and processes
- Bachelor's degree in a related field (Planning, Risk Management, Public Administration, or Human Services)
- Minimum of three to five years of experience in leading/facilitating quality improvement initiatives
- Extensive knowledge of quality and risk management principles, client safety, and best practices
- Ability to work effectively with staff and community organizations
- Self-motivated, organized, and able to work independently with good judgment
CMHA Durham is a non-profit community-based organization that believes in providing mental and physical health care to everyone, regardless of class, race, sexuality, gender, age, faith, or ability. We offer a flexible working model, competitive vacation, wellness time, and 100% employer-paid health benefits. Our Monday-Friday work week has 35 hours for most positions, and everyone gets their birthday off with pay.
