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Customer Service Representative

2 months ago

King City, Ontario, Canada Anna Raeli Insurance Agency Full time
{"title": "Customer Relations Representative", "description": "About Us

At Anna Raeli Insurance Agency, we pride ourselves on providing exceptional customer service and a memorable experience for our clients. Our team is dedicated to helping individuals and families protect their assets and preserve their wealth.

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for assisting clients with their insurance needs, answering calls and emails, and providing exceptional customer service.

Responsibilities
  • Assist clients with changes, cancellations, and updates to their insurance contracts.
  • Establish and maintain strong customer relationships.
  • Use a customer-focused review process to educate clients about insurance options.
Requirements
  • Professionalism and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Strong communication and verbal skills.
  • Ability to work as part of a team and communicate with managers.
Qualifications
  • High school diploma.
  • 2 years of experience in office work.
  • Knowledge of financial documents and computer software.
  • Ability to use communication technology and work in a team environment.
Benefits

We offer a competitive hourly rate and bonus structure, as well as opportunities for professional growth and development. Our team is committed to providing a positive and supportive work environment.

Part-time and full-time positions are available. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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