Customer Service Supervisor
2 weeks ago
Job Summary
We are seeking a skilled Customer Service Supervisor to join our team at ONTARIO INC. As a key member of our customer service team, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.
Key Responsibilities
- Lead a team of customer service representatives to ensure excellent customer service delivery
- Develop and implement customer service strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to resolve customer complaints and issues
- Monitor and analyze customer feedback to identify areas for improvement
Requirements
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in customer service or a related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
What We Offer
- Free parking available
- On-site amenities
- Permanent work term
- 35 hours per week
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