Senior Salon Operations Manager

4 days ago


Richmond, British Columbia, Canada Geeta's Beauty Salon & Spa Ltd. Full time
Job Title: Senior Salon Operations Manager

We are seeking a highly skilled and experienced Senior Salon Operations Manager to join our team at Geeta's Beauty Salon & Spa Ltd.

About the Role:

The successful candidate will be responsible for overseeing the daily operations of our salon, ensuring seamless delivery of exceptional customer experiences, and driving business growth.

Key Responsibilities:
  • Evaluate and optimize daily salon operations to enhance productivity and efficiency.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and manage a team of staff, providing guidance and support to ensure excellent service standards.
  • Establish and maintain effective communication with staff, clients, and suppliers.
  • Address client complaints and concerns in a professional and courteous manner.
Requirements:

To succeed in this role, you will need:

  • A minimum of 1 year of experience in a similar role or industry.
  • Excellent leadership and communication skills.
  • A strong focus on delivering exceptional customer service.
  • The ability to work effectively in a fast-paced environment.
Benefits:
  • A competitive salary range of $40,000 - $60,000 per year, depending on experience.
  • A comprehensive health care plan.
  • A permanent position offering stability and opportunities for growth.
  • A dynamic and supportive work environment.

Please note that all employees are expected to work 40 hours per week. The language of work is English.



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