Food Service Operations Manager

4 weeks ago


Gananoque, Canada TIM HORTONS Full time
Job Summary

We are seeking a skilled Food Service Supervisor to lead our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring that our restaurants deliver exceptional customer experiences while maintaining high levels of quality and efficiency.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of staff who prepare and portion food, including training them in job duties, sanitation, and safety procedures.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns, providing a positive experience that reflects our brand values.
  • Administrative Tasks: Maintain records of stock, repairs, sales, and wastage.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 1 year to less than 2 years of experience in a similar role is preferred.
  • Skills: Excellent leadership and communication skills, ability to work under pressure, and strong problem-solving skills.
Benefits
  • Dental Plan: Comprehensive dental coverage to help keep your smile healthy.
  • Healthcare Plan: Access to a range of medical services to support your overall well-being.
  • Life Insurance: Financial protection for your loved ones in case of unexpected events.
Work Environment
  • Fast-Paced Environment: Work in a dynamic environment with tight deadlines and a focus on delivering exceptional customer experiences.
  • Teamwork: Collaborate with colleagues to achieve shared goals and objectives.

Estimated Salary: $40,000 - $60,000 per year based on location and experience. We offer a competitive compensation package, including a comprehensive benefits plan and opportunities for professional growth and development.



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