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Retail Store Manager

1 month ago

Montreal, Quebec, Canada VENTE AU DÉTAIL BESTSELLER CANADA INC. Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at VENTE AU DÉTAIL BESTSELLER CANADA INC. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and coordinate the activities of sales staff, ensuring they are working efficiently and effectively.
  • Conduct performance reviews to identify areas for improvement and provide constructive feedback.
Requirements
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package, including a dental plan, health care plan, and vision care benefits.
  • A bonus structure that rewards performance and achievement.
  • A permanent work term with 40 hours of work per week.
  • The opportunity to work in a dynamic and supportive team environment.