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Customer Service Representative
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Customer Service Specialist
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Customer Service Representative
2 months ago
We are a leading Canadian retailer of hardware, home renovation, and gardening products. Our mission is to provide our customers with a wide range of products and services to help them achieve their goals.
Job DescriptionWe are seeking a highly motivated and customer-focused Service and Return Desk Associate to join our team. As a Service and Return Desk Associate, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.
Key Responsibilities:- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Process returns and exchanges in accordance with company policies and procedures.
- Maintain a clean and organized workspace, including the service desk and surrounding areas.
- Work collaboratively with other team members to achieve sales and customer service goals.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and inclusive work environment.
- Exclusive employee discounts on RONA+ products and services.