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Customer Service Representative

2 months ago


Repentigny, Quebec, Canada RONA+ Full time
About RONA+

We are a leading Canadian retailer of hardware, home renovation, and gardening products. Our mission is to provide our customers with a wide range of products and services to help them achieve their goals.

Job Description

We are seeking a highly motivated and customer-focused Service and Return Desk Associate to join our team. As a Service and Return Desk Associate, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and efficient manner.
  • Process returns and exchanges in accordance with company policies and procedures.
  • Maintain a clean and organized workspace, including the service desk and surrounding areas.
  • Work collaboratively with other team members to achieve sales and customer service goals.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and inclusive work environment.
  • Exclusive employee discounts on RONA+ products and services.