Innovative Fraud Prevention Strategist

1 month ago

Markham, Ontario, Canada TD Full time
About TD
TD is a global leader in the financial services industry. With over 27 million customers and thousands of branches across Canada, the US, and globally, we're dedicated to delivering an exceptional customer experience every day.

Our vision is to be a better bank, enriching the lives of our customers, communities, and colleagues alike.

We're always looking for talented individuals who share our passion for innovation and excellence. As a member of our team, you'll have the opportunity to work on exciting projects, collaborate with like-minded professionals, and grow your skills in a dynamic and supportive environment.

Fraud Management at TD
As a Fraud Prevention Strategist at TD, you'll play a critical role in protecting our customers from fraudulent activities. Your primary responsibility will be to develop and implement effective strategies to prevent fraud, while ensuring a seamless customer experience. This includes analyzing data, identifying trends, and collaborating with cross-functional teams to drive business outcomes.

Key Responsibilities:
• Analyze daily fraud attacks to create segmentation and develop/implement fraud strategies
• Review liability requirements or other exogenous factors to strategize on adjustments to shifting network rules
• Own the strategy design and configuration in all fraud prevention platforms (e.g. Falcon, TSYS, FIS, SQN, PRM, FIQM, DPS, VCas, Avant, Experian, Transunion)
• Support case valuation and prioritization to optimize fraud management
• Provide ad-hoc analysis to support decision-making at the executive level
• Design champion / challenger strategies that lead to ongoing learning and improvement
• Identify, track, and provide solutions to ongoing fraud vectors and portfolio threats
• Think forward and provide early gap mitigation to emerging threat vectors globally

Partner Support
You'll also work closely with business partners to understand new intent and identify incremental fraud risks associated with that intent. Collaborating with business partners to develop solutions that minimize fraud risk while enabling business priorities is another key aspect of this role.

Requirements:
• Undergraduate degree from a technical domain (e.g. finance, engineering, mathematics/statistics computer science), preferably from a STEM program
• 2+ years' experience in an analytical capacity, with a total number of experience required being 5+
• Experience using analytical software tools such as Python, R, SQL, Tableau, and Excel for data analysis, automation, and reporting
• In-depth knowledge of data science tools such as NumPy, pandas, matplotlib, scikit-learn/TensorFlow/Keras or equivalent
• Understanding of machine learning methods with experience in deployment and implementation
• Ability to quickly and independently structure and deliver on new problems not previously tackled by the bank
• Demonstrated analytical, modeling, and problem-solving skills
• Creative, Critical, Conceptual thinker, ability to wade through data and arrive at conclusions
• Ability to communicate strategy analysis to both technical and non-technical team members, either verbally or via documentation
• Ability to take initiative and work independently under tight timelines
• Ability to work collaboratively and build relationships
• Ability to effectively manage multiple projects and priorities simultaneously

What We Offer:
$76,800 - $115,200 CAD salary range based on location and experience

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