Debt Recovery Specialist

2 weeks ago


Toronto, Ontario, Canada Kronis, Rotsztain, Margles, Cappel LLP Full time

We are seeking a highly skilled Debt Recovery Specialist to join our team at Kronis, Rotsztain, Margles, Cappel LLP. As a key member of our collections team, you will play a crucial role in contacting consumers owing debt and negotiating timely payment.

Responsibilities:

  • Contact customers to negotiate payment of outstanding accounts for external bank clients;
  • Assist in determining whether to settle claims and/or commence legal action;
  • Maintain and update client files;
  • Handle large volumes of documentation in an organized fashion;
  • Establish payment plans and record payments;
  • Perform administrative tasks and clerical duties as required.

Qualifications:

  • Previous collections experience;
  • Some experience with collecting for financial institutions is an asset;
  • Deadline and performance driven;
  • Ability to negotiate in a tactful and diplomatic manner using superior oral and written communication skills;
  • Detail oriented, efficient and accurate, with strong mathematical capabilities;
  • Some experience using a third-party bank database system is an asset.

A satisfactory criminal records check will be required from the selected candidate as a condition of employment. This role offers a competitive salary, a comprehensive benefits package effective after three months of employment, and the opportunity to work in a pleasant environment with a great team.



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