Customer Service Associate
7 days ago
Job Description: We are seeking a dynamic and empathetic Customer Service Associate to join our team at Snuggle Bugz. As a key member of our sales team, you will provide exceptional customer service to new parents navigating the early stages of parenthood.
About Us: At Snuggle Bugz, we pride ourselves on being a supportive village for new families. Our store is a welcoming space where friends can find expert advice, quality products, and a sense of community.
Key Responsibilities:
- Provide top-notch customer service in-store and over the phone, ensuring that every interaction is warm, friendly, and informative.
- Process transactions efficiently and accurately using our Point of Sale system.
- Develop in-depth knowledge of our products and services, enabling you to offer personalized recommendations to customers.
- Assist with receiving store shipments, stocking merchandise, and maintaining a clean and organized store environment.
- Collaborate with colleagues to create visually appealing displays and promotional signage that drive sales and engagement.
Requirements:
- 1+ year of retail sales experience (preferred)
- Excellent communication and interpersonal skills
- Ability to work varied shifts, including evenings and weekends
- Comfort with cash handling and basic math calculations
- Basic computer skills and familiarity with email programs and social media platforms
Benefits:
- $17.50 per hour
- On-site parking available
- Store discount
What We Offer: As a valued member of our team, you'll enjoy a competitive hourly rate, opportunities for professional growth, and a fun, supportive work environment.
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