Uniform Operations Support Associate

2 weeks ago


Hamilton, Ontario, Canada Canadian Linen Quebec Linge Full time
Company Overview

Canadian Linen & Uniform Service Corp., a Vestis company, has been a leading provider of uniforms and related products to over 300,000 customers across North America for over 95 years.

Compensation and Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. Additionally, employees receive competitive benefits, including a comprehensive employee assistance program, retirement savings plan, and ongoing training and mentoring opportunities.

Job Description

We are seeking an experienced Uniform Operations Support Associate to join our team in [location]. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring accurate and timely processing of new customer setup requests, customer setup audits, and customer invoice maintenance requests.

You will also be responsible for completing customer contract audits to ensure compliance standards are met, logging compliance issues as needed, and following through to issue resolution. Additionally, you will assist the Market Center Management team with questions on process/policy updates and changes, and work overtime as requested to meet business needs.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Two-year college or technical school education or equivalent combination of education and experience
  • One or more years of related experience in a customer-facing role
  • Proficient alpha/numeric data entry skills
  • Data entry/typing speed of at least 35 wpm
  • Proficient in Microsoft Office Word, Excel, and Outlook
  • High level of organizational skills, integrity, and accuracy
  • Strong written and verbal communication skills
  • Strong attention to detail
  • High level of analytical and problem-solving skills
Benefits

In addition to the estimated annual salary and competitive benefits package, we offer:

  • Job stability: Canadian Linen has been employing people for over 95 years
  • Ongoing paid training and mentoring
  • Great teammates and collaborative work environment
  • Consistently growing company that promotes from within

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