Senior Operations Manager

3 weeks ago


Edmonton, Alberta, Canada EmergencyMD Full time

At EmergencyMD, we're seeking a seasoned professional to lead our branch operations as a Senior Operations Manager. In this pivotal role, you'll be responsible for directing the activities of our branch location, ensuring seamless back-end to front-end operations, and maintaining exceptional service levels.



Key Responsibilities:

  • Develop and implement business plans, including operational and sales forecasts, to drive branch success.
  • Manage physical inventory, performing branch inventories as needed, and maintaining inventory accuracy.
  • Assist in developing standards of performance and company safety policies.
  • Ensure efficient, accurate, and timely completion of all work, including receiving, restocking, picking, shipping, returns, and inventory management.
  • Manage day-to-day work, processes, payroll, attendance, time off, evaluations, discipline, and hiring decisions.
  • Provide training, coaching, and motivation to improve branch performance and ensure a clean, efficient, and safe work environment.
  • Comply with regulatory obligations, including OSHA, HazMat, and other federal, state, and local regulations.


As a strong leader, you'll be able to pass certification training on warehouse equipment, such as forklifts and pallet jacks. Proficiency in Microsoft Office products, especially Excel, Word, Teams, and Outlook, is also essential.



Requirements:

  • Frequent use of hands to handle objects, tools, or controls.
  • Ability to stand and walk short and long distances.
  • Effective communication and interpersonal skills.


Join our dynamic team and contribute to the success of EmergencyMD as a Senior Operations Manager.



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