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Senior Operations Manager

1 month ago

Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

Mann International Travel & Tours & Insurance & Mortgage Group Ltd. is seeking a Senior Operations Manager to lead our organization's strategic direction and drive business growth. The ideal candidate will have a strong background in organizational development, with experience in allocating resources, establishing objectives, and formulating policies.

Key Responsibilities:
  • Develop and implement organizational policies and programs to drive business growth and improve operational efficiency.
  • Lead cross-functional teams to achieve strategic objectives and improve overall performance.
  • Establish and maintain effective relationships with key stakeholders, including employees, customers, and partners.
  • Manage and develop a team of senior staff, providing coaching, mentoring, and performance feedback to ensure high levels of performance and engagement.
  • Stay up-to-date with industry trends and best practices, identifying opportunities to improve processes and drive innovation.

The successful candidate will have a Bachelor's degree and at least 3 years of experience in a senior operations or management role. They will be a strategic thinker with excellent communication and interpersonal skills, able to build strong relationships with stakeholders and drive business growth.

Requirements:

  • Bachelor's degree
  • 3 years to less than 5 years of experience
  • Permanent employment
  • English language
  • 32 to 40 hours per week