Field Service Technician

3 weeks ago

Oakville, Ontario, Canada Loewen Full time

Job Summary

Loewen Windows and Doors is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing installation and service expertise for dealers and homeowners, working closely with the Service Coordinator to ensure customer service requests are met effectively and efficiently.

Key Responsibilities

  • Visit job sites to repair and replace Loewen windows, doors, and parts as required
  • Provide installation and service expertise for dealers and homeowners
  • Partner with the Service Coordinator and Customer Service Advisors to provide technical support and suggested product improvements
  • Contribute to departmental continuous improvement initiatives
  • Travel throughout the surrounding area or as needed, coordinating and scheduling travel and accommodations when required

Requirements

  • Previous experience in the window and door industry preferred, but open to training a candidate with relatable skills and experience
  • Experience in construction, building materials, or similar field preferred
  • Technical literacy to interpret window, door, and construction drawings and instructions
  • Customer-focused service with the goal of a completely satisfied customer
  • Enthusiasm for problem-solving
  • Able to multitask in a fast-paced environment
  • Must be safety-minded and detail-oriented
  • Experience using Microsoft Office (Excel, Outlook, etc)
  • Ability to lift 50+ lbs and work at heights
  • A valid passport

About Loewen

We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision craftsmanship, and relationships as we achieve our vision to be the world's leading supplier of luxury windows and doors.

Loewen is an equal opportunity employer and values diversity in our company. We thank all candidates for applying, only those selected for interviews will be contacted.

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