Residential Plumbing Specialist

6 days ago

Thunder Bay, Ontario, Canada Reliance Home Comfort Full time

About the Role

We are seeking a skilled and dedicated Plumbing Professional to join our team at Reliance Home Comfort. As a key member of our team, you will play a vital role in providing exceptional service to our customers and contributing to the growth and success of our company.

Key Responsibilities

  • Provide general residential plumbing services to customers, including installation, maintenance, and repair of plumbing systems and fixtures.
  • Represent Reliance Home Comfort in a professional, courteous, and customer service-oriented manner on each and every interaction.
  • Diagnose problems, estimate repair costs, and provide value-added communication with customers.
  • Install, maintain, and repair all types of piping systems, fixtures, and equipment used to distribute, supply, or dispose of water or wastewater.
  • Set priorities and work assignments to meet established deadlines and ensure efficient use of time.
  • Perform diagnostics, repair, maintain, service, and install equipment in accordance with manufacturer specifications.
  • Adhere to all safety rules and procedures and relevant regulatory requirements.
  • Provide excellent customer service, including explaining the value of Reliance Home Comfort products and services.
  • Perform other duties as required by supervisor or designate.

What We Offer

  • The tools you need to succeed, including fully stocked trucks and ongoing skills training and professional development programs.
  • Competitive wages with opportunity to earn additional commissions and bonuses.
  • Fully paid tuition and apprentice leave top-up for eligible team members.
  • Consistent work with a predictable and stable work schedule.
  • Award-winning and one of Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team.
  • A variety of perks for high-performing team members, including the chance to win and be part of our annual President's Club trip to a tropical destination.

Requirements

  • A growth mindset, with a focus on dependability, ambition, and a desire to grow with Reliance Home Comfort.
  • 306A Apprentice License/Certified Plumber – Mandatory.
  • Level 5, 4, or 3 Apprentice Plumber/ 5+ years' experience in the Plumbing field.
  • A valid driver's license with a clean driver's abstract.
  • Physical ability to perform all work required of this position.
  • Excellent verbal and communication skills.
  • Strong interpersonal and problem-solving skills.
  • Outstanding customer service with strong interpersonal and problem-solving skills.

About Reliance Home Comfort

Reliance Home Comfort is a trusted source for home comfort solutions, serving over 2 million customer homes across North America. We are a $1 Billion business with 2,600 team members and are growing. We are proud to be recognized as one of Canada's 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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