Food Service Operations Manager

4 weeks ago


Burnaby, British Columbia, Canada SIMBA'S GRILL LTD. Full time

**Job Summary:**

SIMBA'S GRILL LTD. is seeking an experienced Food Service Operations Manager to lead our team and drive business growth.

**Key Responsibilities:

  • Develop and manage budgets to control food, ingredient, alcohol, kitchen, and cleaning supply costs.
  • Evaluate daily operations to ensure efficiency and effectiveness.
  • Monitor revenues and labor costs to inform business decisions.
  • Supervise staff performance, recruit new talent, and set schedules to meet business needs.
  • Train staff to maintain high standards of service quality and customer satisfaction.
  • Determine service offerings and implement operational procedures to enhance the customer experience.
  • Conduct regular performance reviews and provide constructive feedback to employees.
  • Maintain accurate inventory records and negotiate with suppliers to secure optimal pricing and delivery terms.
  • Manage client relationships and negotiate catering or facility-use agreements.
  • Address customer complaints and concerns in a timely and professional manner.
  • Provide exceptional customer service to drive repeat business and positive word-of-mouth.

**Requirements:

  • 2+ years of experience in food service management.
  • Strong leadership and communication skills.
  • Ability to develop and manage budgets.
  • Excellent problem-solving and conflict resolution skills.
  • Familiarity with health and safety regulations and protocols.

**Benefits:

Competitive salary: $**,*** (estimated based on industry standards and location). SIMBA'S GRILL LTD. offers a dynamic work environment, opportunities for career growth, and a comprehensive benefits package.

**How to Apply:** If you are a motivated and experienced food service professional looking for a new challenge, please submit your application for this exciting opportunity.



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