Customer Service Ambassador

2 weeks ago


Richmond Hill, Ontario, Canada Randstad Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.

About the Role:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and company information to provide accurate and helpful responses to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and customer service software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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